Frequently Asked Questions
Everything you need to know about shopping with TheWishCrate
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Which payment methods do you accept?
TheWishCrate accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international shipping times and customs fees may vary depending on your location.
Can I change or cancel my order after it has been placed?
We process orders quickly, but you can request changes or cancellations within 12 hours of purchase by contacting our customer support team.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also enter your order number on our 'Track My Order' page to see real-time updates.