Returns & Exchanges
At TheWishCrate, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from your email, attach it to the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing